Emotionally, I get it. I've had to ask countless folks to turn off their phones in the almost two years that I've been a part-time projectionist.
Rationally, I can't support it. Just getting people to shut up in general is what theaters need to do. Usually, a quick and quiet word suffices: "Excuse me, but your voice really carries in the auditorium." If it doesn't, a request to leave usually takes care of the problem.
Peace,
Tor
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